Manage subscribers, plans and services, control disconnections and reconnections, collect payments, and issue your electronic invoice (DTE) with the SAT from a single cloud system. Built for cable, internet (ISP/WISP), and combo operators.
Account statement
Carlos Méndez García
Operators already running on NucleoTel
Many cable and internet operators waste time between collection notebooks, the FEL invoicing portal, and scattered spreadsheets with subscriber data. NucleoTel unifies it all in a single platform.
Before
With NucleoTel
Set up your plans, register your subscribers, and start invoicing and collecting.
Load your plans and areas, and connect your FEL certifier (Digifact).
Add subscribers, services, and installations with their network data.
Issue FEL receipts, record payments, and close the register with no mismatches.
Built for the way cable and internet operators in Guatemala actually work.
A profile for each subscriber with their services, contracts, and location.
Prepaid or postpaid plans with fees, surcharges, and additional charges.
Issue certified DTE invoices with Digifact, including the SAT QR code.
Collections per collector, subscriber debt control, and cash close.
Suspend, cut, and reconnect services with their full history.
Assign technicians to install or reinstall cable, internet, or combo.
Organize your coverage by areas and sub-areas to streamline collection.
Record OLT, ONU, NAP, IP, and NIS, and manage your network through SmartOLT.
Pin each service on the map with its latitude and longitude.
Control activations, terminations, and reconnections with reasons.
Apply promotions and discounts to plans and monthly fees.
Run several operations and control access by role.
Take control of your field and collection staff from anywhere. In the app, your technicians and collectors get their orders and routes, record their work, and leave proof — even with no signal.
Receive and close installation orders with a photo and the subscriber’s signature.
The collector charges in the field, records the payment, and hands over the receipt instantly.
See where your field and collection staff are during their shift.
Work with no signal and sync automatically when internet returns.
Capture installation photos and the subscriber’s digital signature.
Instant notifications of new orders and assignments.
Installation order
OT-1042
Carlos Méndez García
4a calle 5-23, Zone 4
A platform that grows with you, in stages.
Works with the tools you already use in Guatemala.
Invoicing
AvailableCertified FEL (DTE) electronic invoicing with the SAT.
Network
AvailableManage your fiber network (OLT/ONU) and provision services.
Text messages
AvailableText messages (SMS) to your subscribers with billing notices and reminders.
Role-based access and clear records to operate with confidence.
What you need to know before getting started.
Yes. It issues certified FEL (DTE) electronic invoices through Digifact, with the SAT QR code, in both test and production environments.
For cable TV, internet (ISP/WISP), and combo operators that need to manage subscribers, collections, and invoicing.
No. NucleoTel runs in the cloud from your browser; access it from a computer or tablet.
Yes. You can suspend, cut, and reconnect services, with the full history of each one.
Yes. It tracks each subscriber’s debt and records collections per collector with a cash close.
Yes. A single account can manage several operations, each with its own isolated data.
Yes. It stores OLT, ONU, NAP, IP, and NIS per service, plus the GPS location of each installation.
Yes. Export subscribers, collections, and reports to Excel/CSV for your accounting.
Subscribers, FEL invoicing, collections, and cuts in one cloud platform.